Talk to a real human about your sync.
Questions before you start, audit logs that don't make sense, a sync that should have fired but didn't — whatever it is, we'd rather hear from you than have you guessing. No tickets, no tiers, no bots that say "I understand your frustration."
Need a quick answer? It might already be in the docs.
Setup, filters, audit logs, billing — most “how do I” questions are already covered.
How to reach us
Three ways in. Pick whichever feels right.
Every channel goes to the same small team. The one you choose just tells us roughly what kind of attention to give it.
Send an email
Best for most things. Bug reports, billing questions, “how do I do X” — we read everything and reply, in order, ourselves.
Book a call
Five seats or more, security review, or just want a tour before you commit. Fifteen minutes on a calendar is faster than five emails.
Pick a time on Calendly →All systems operational
Sync running slow? Check here first — we post incidents within minutes and write up what happened afterward in plain English.
Or write to us here
Tell us what's going on.
The more context you give, the faster we can actually help. Account email if you have one, what you tried, what happened instead — anything.
By sending, you agree to our privacy policy. We use what you send only to reply — never for marketing lists.
Where we are
A small team. One time zone. Every inbox.
CalendarSplice was built by a couple of developers in Atlanta, and that's still where the whole company lives. Our customers, though, have scattered across many different time zones, and we read every email that comes in, no matter where it's from.
Built by the people who answer
The app was built, and is still maintained, by the engineers who know the codebase end to end. When you message us, you're messaging the very person who knows how to resolve your issue.
we reply
Still got questions?
Send them. We'll reply.
Or skip ahead — fourteen days free, five minutes to set up, and you can always email us when something breaks.
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